If you have received damaged, defective or incorrectly shipped merchandise, please return the product within 14 days of receipt following the Return Instructions below. Please Note: On these returns, original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment.
Please note: exchanges for limited edition items (such as colored vinyl, signed items, numbered editions, etc.) are subject to available inventory at the time of the receipt of the exchange. If your item is a CD or vinyl release, it must not be opened and remain sealed in its plastic wrapping to qualify for a refund or exchange. If we no longer have these limited items in stock you will be automatically given a refund.
Please contact us about your return so that we can provide you with mailing instructions.
Once your return has been received by us, we will credit your credit card accordingly. Please allow 3-4 weeks for your return to be processed.
Unfortunately, we cannot accept returns on the following items:
Any apparel item that has obvious signs of use
Any CDs or vinyl records that have been opened (taken out of its plastic wrap) unless it is defective
Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error
Any product missing the serial number or UPC
“Final Sale” items
If you provide an address that is considered insufficient or undeliverable by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you. Please contact us with an updated address so we can get your order reshipped. The Wonkybot Shop is not responsible if products are shipped to the wrong address.
Shipments that go unclaimed will be returned to us. You will be liable for the cost of reshipment.
RETURNED BY CUSTOMER
We do not refund orders for buyer’s remorse or for wrong sizes.