Shipping & Returns

Shipping & Returns2018-11-15T11:32:07+00:00

Shipping Policy Estimated shipping delivery times:

USA: 3-5 business days Canada: 5-10 business days World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, contact us noting your order number. We’ll see what can be done.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then ​please g​ et in touch with us within a week’s time!

Wrong size:

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.

If you’d like a different size, contact us​ and we’ll let you know what your next steps are.

2018 Holiday Order Deadlines

SHIPPING METHOD ORDER DEADLINE
Economy  Nov 27
Standard  Dec 4
Express  Dec 5
Overnight  Dec 7
Flat rate Nov 27
SHIPPING METHOD CANADA EUROPE AUSTRALIA/ NEW ZEALAND REST OF THE WORLD
No rush  –  Nov 20 Nov 20 Nov 19
Economy Nov 20 Nov 28 Nov 28 Nov 28
Standard  Nov 30 Nov 30 Dec 4 Nov 30
Express  Dec 6 Dec 4 Dec 4 Dec 4
Flat rate Nov 20 Nov 20 Nov 20 Nov 19
SHIPPING METHOD EUROPE REST OF THE WORLD
No rush Nov 26 Nov 19
Economy  Nov 26 Nov 19
Standard Nov 30 Nov 29
Express Dec 4 Dec 4
Flat rate Nov 26 Nov 19
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